First and foremost, thank you for partnering with Bush Refrigerated Vans and for giving us the opportunity to support your fleet needs. We look forward to supporting your success and the growth of your business for a long time to come. Now that you’ve finalized on your refrigerated vehicle, we want to provide you access to this secure site with the following goals in mind:

  1. To ensure you have the proper training on how to best control, use and maintain this refrigerated vehicle
  2. To provide you with full warranty coverage information and appropriate points of contact should you need them
  3. To provide you with the designated Bush Refrigerated Vans point of contact should you have any additional needs or questions
  4. To answer common questions and provide resolution to frequently experienced issues in the use of these vehicles and equipment

TRAINING VIDEOS

How to Use the Refrigeration Temperature Controller

Mounted in the cab of your vehicle is a digital controller for your Thermo King refrigeration unit. This controller allows you to turn refrigeration on or off and to set the specific temperature you’d like to maintain. In addition, the DRS controller will provide alarms indicating service issues and it will store information on how many hours the refrigeration unit has been in operation. Please take a moment to watch the videos below to see more detail on each.

DSR MULTI-TEMP CONTROLLER

STARTING THE UNIT

CHANGING THE SETPOINT

Additional Features & Maintenance

HOW TO PROPERLY CLEAN YOUR
REFRIGERATION UNIT

Keeping your vehicle clean will ensure safety compliance and prevent any longer-term issues.
.

PROPERLY LOADING OF
YOUR CARGO

To ensure that your refrigerated vehicle maintains the temperature you need, it is critical that the cargo is loaded properly.

HOW TO USE
ELECTRIC STANDBY

Electric standby allows you to plug-in your vehicle so the refrigeration unit can operate even though the vehicle is not running.

FREQUENTLY ASKED QUESTIONS & ISSUE RESOLUTION

Q. Where do I take my vehicle to have the refrigeration system serviced?
A.
Themo King
     • Carrier
     • Zanotti

Q. My Refrigeration Controller has unusual symbols or codes on the display what do they mean?
A. The symbols or codes are listed in the Operators Manual for your particular system.     
The Operators Manual is placed in the vehicle glove box prior to delivery. It can also be downloaded from this website above.


WARRANTY INFORMATION

Bush Refrigerated Vans

One year – Parts

Sixth Months – Labor

Thermo King

One year – Parts and Labor

Interior Liner

Lifetime Warranty

**Does not cover abuse or neglect**

___ ______ ______ _____ __ _________ ___ _______ ____ ____ _________ _ ______ ___ ______ ______ _____ __ _________ ___ _______ ____ ____ _________ _ ______ ___ ______ ______ _____ __ _________ ___ _______ ____ ____


For preventive maintenance or service on your refrigeration unit, please use this link to find the Thermo King dealer in your area. https://www.thermoking.com/dealers

SERVICE CONTACT INFORMATION

For All Service Questions Please Contact
Don Goetz |  (513) 581-1221 | donald.goetz@bushtrucks.com